How To Use The Membership Card?
Use your membership card now and enjoy the benefit!
Enjoy our website and use your member card!
To be able to use/activate the app that you download, please follow these steps:
Download Flower Affair App in the Play Store / App Store.
Enter your email address to receive an OTP
Enter your name. Any other information are all optional.
Happy Shopping!
This card has NO validity period.
Point System
You have questions regarding Point System?
Q: How do I earn the points?
A: For every $35 spent, you will earn 10 Points.
Q: How does the point mechanism works?
A: Point earn could be use to redeem rewards and discount on purchase.
Q: The Point would be displayed?
A: The point could be displayed in the center pages of the app. We will provide the display that you need.
Q: What is the differences between discount and redeem rewards?
A: The app let you enjoy discount of 5% to 10% on purchases of our products in store and online ( www.floweraffair.sg ) While, redeem rewards can only be done in the physical stores (redemption items varies periodically)
Membership discount is
$35 and above enjoy 5%
$65 and above enjoy 10%
Q: Will the points expire?
A: Points do not has an expire dates.
Q: Does the membership card number could be used in the web or e-commerce?
A: Yes, you can use in the membership number to receive discount on our e-commerce website. www.floweraffair.sg
Q: Is it possible for member to use their point to shop?
A: Yes of course they could. But only in the physical stores.
Q: What can I redeem for with the points?
A: These can be redeem with the points.
- 50 Points – 5% further discount after 1st discount
- 80 Points – 10% further discount after 1st discount
- 100 Points – $5.00 voucher conversion
- 150 Points – $10.00 voucher conversion
- 300 Points – $50.00 voucher conversion
Vouchers System
You have questions regarding Vouchers System?
Q: How do I earn the vouchers?
A: For every $100 spent, you will earn $5 voucher. (You may accumulate the official receipts, receipts are valid for 30 days only)
Q: How does the vouchers mechanism works?
A: Vouchers earn could be use to directly off set on the next purchase. (Cannot use in conjunction with first download promo)
Q: The Vouchers would be displayed?
A: The vouchers could be displayed in the center pages of the app. We will provide the display that you need.
Q: Will the vouchers expire?
A: Vouchers do not has an expire dates.
Q: Is it possible for member to use their vouchers in the shop?
A: Yes of course they could. But only in the physical stores. Website is for redeeming discount only with membership number.
Contact
Questions, comments and requests regarding this App troubleshooting and log-on process are welcomed and should be addressed to our Company email at ask@floweraffair.sg
Indemnification
You agree to indemnify and hold Flower Affair harmless from any claim, action, demand, loss or damages arising out of or relates to your use of this site, any purchases you make on or through this site, content you post or transmit on this site, any violation of these terms and conditions by you, or any violation of any rights of any person or entity by you.
Subject To Change Without Notice
All efforts have been made to check for errors in this website, however, errors may occur for which Flower Affair may not be responsible. In all aspects regarding to this site, changes may be made to the time of confirmation of order acceptance by Flower Affair.
Agreement & Acknowledgement
Whenever a sale transaction occurred between Flower Affair and customer, it is considered to have abided to these Terms & Conditions. Delivery until payment and any other applicable charges are received in full by Flower Affair.
On confirmation of order, customer deemed to have given Flower Affair consent to pay any charges mentioned in above clause on behalf of customer.
Confidentiality
All information customer post or transmit on this site will be kept confidential. Flower Affair does not warrant that this site or its services will be always available, accessible, complete, uninterrupted, timely, secure, error free or free from viruses.
Account Maintenance & Responsibility
It is the responsibility of customer to maintain their account and the confidentiality of password. Flower Affair cannot prohibit minors or individual under 18 year of age from visiting this site. We must rely on parents, guardians and those responsible for supervising them to decide which materials are appropriate for view or purchase.
Do No Call (DNC) Provisions
The DNC Provisions, which have become effective since 2 January 2014, introduce certain changes to the way in which we may send you promotional and marketing messages and call you via your Singapore telephone number(s). Marketing messages are messages sent to individuals with the intention of or advertising; promoting or offering to provide goods, services or promoting the supplier’s products.
These changes will however generally not affect our sending of other types of messages via your Singapore telephone number(s), such as informational and service related messages, messages that are for business to business marketing, market survey/research or which promote charitable or religious causes, and personal messages sent by individuals.
Contacting You
Flower Affair aims to comply with the requirements of the PDPA and respects your choices.
If you have registered your telephone number with the Do Not Call (DNC) Registry, we will not send you promotional and marketing messages.
However, if you have previously made purchases in store or online, with a registration of your Singapore telephone number(s) or email addresses, it deem consensus to our sending you such messages via your telephone number, we will continue to do so until you withdraw such consent.
Also, if you currently have an existing, ongoing relationship with us, depending on the nature of that relationship, we may continue to send you promotional or marketing messages via SMS or fax about products and services which are related to that ongoing relationship (Flower Affair’s Members and Newsletters). Your consent will be valid until you withdraw your consent.
Your Personal Data
Flower Affair may use your personal data to:
1. provide products or services that have been requested;
2. help us manage and enhance our products and services, including by analyzing future customer needs;
3. communicate with you;;
4. provide information about our products and services to people that we believe may be interested; and comply with legal obligations.
We will safeguard the privacy of your personal data, whether you interact with us personally, by telephone, mail, over the Internet or other electronic media. We hold personal data in a combination of secure computer storage facilities and paper based files and other records and take steps to protect the personal data we hold from misuse, loss, unauthorized access, modification or disclosure. Where we no longer require any personal data that we hold, that personal data would be destroyed or have particulars or information which may identify individuals removed.