Contact

Questions, comments and requests regarding this App troubleshooting and log-on process are welcomed and should be addressed to our Company email at ask@floweraffair.sg

Indemnification

You agree to indemnify and hold Flower Affair harmless from any claim, action, demand, loss or damages arising out of or relates to your use of this site, any purchases you make on or through this site, content you post or transmit on this site, any violation of these terms and conditions by you, or any violation of any rights of any person or entity by you.

Subject To Change Without Notice

All efforts have been made to check for errors in this website, however, errors may occur for which Flower Affair may not be responsible. In all aspects regarding to this site, changes may be made to the time of confirmation of order acceptance by Flower Affair.

Agreement & Acknowledgement

Whenever a sale transaction occurred between Flower Affair and customer, it is considered to have abided to these Terms & Conditions. Delivery until payment and any other applicable charges are received in full by Flower Affair.

On confirmation of order, customer deemed to have given Flower Affair consent to pay any charges mentioned in above clause on behalf of customer.

Confidentiality

All information customer post or transmit on this site will be kept confidential. Flower Affair does not warrant that this site or its services will be always available, accessible, complete, uninterrupted, timely, secure, error free or free from viruses.

Account Maintenance & Responsibility

It is the responsibility of customer to maintain their account and the confidentiality of password. Flower Affair cannot prohibit minors or individual under 18 year of age from visiting this site. We must rely on parents, guardians and those responsible for supervising them to decide which materials are appropriate for view or purchase.

Do No Call (DNC) Provisions

The DNC Provisions, which have become effective since 2 January 2014, introduce certain changes to the way in which we may send you promotional and marketing messages and call you via your Singapore telephone number(s). Marketing messages are messages sent to individuals with the intention of or advertising; promoting or offering to provide goods, services or promoting the supplier’s products.

These changes will however generally not affect our sending of other types of messages via your Singapore telephone number(s), such as informational and service related messages, messages that are for business to business marketing, market survey/research or which promote charitable or religious causes, and personal messages sent by individuals.

Contacting You

Flower Affair aims to comply with the requirements of the PDPA and respects your choices.
If you have registered your telephone number with the Do Not Call (DNC) Registry, we will not send you promotional and marketing messages.
However, if you have previously made purchases in store or online, with a registration of your Singapore telephone number(s) or email addresses, it deem consensus to our sending you such messages via your telephone number, we will continue to do so until you withdraw such consent.
Also, if you currently have an existing, ongoing relationship with us, depending on the nature of that relationship, we may continue to send you promotional or marketing messages via SMS or fax about products and services which are related to that ongoing relationship (Flower Affair’s Members and Newsletters). Your consent will be valid until you withdraw your consent.

Your Personal Data

Flower Affair may use your personal data to:
1. provide products or services that have been requested;
2. help us manage and enhance our products and services, including by analyzing future customer needs;
3. communicate with you;;
4. provide information about our products and services to people that we believe may be interested; and comply with legal obligations.

We will safeguard the privacy of your personal data, whether you interact with us personally, by telephone, mail, over the Internet or other electronic media. We hold personal data in a combination of secure computer storage facilities and paper based files and other records and take steps to protect the personal data we hold from misuse, loss, unauthorized access, modification or disclosure. Where we no longer require any personal data that we hold, that personal data would be destroyed or have particulars or information which may identify individuals removed.